Frequently Asked Questions
Everything you need to know about our pro-grade hockey gear and services.
How do I determine the correct hockey stick flex for my level?
As a general rule, choose a flex that is approximately half your body weight. However, defensive players often prefer a higher flex for slap shots, while forwards may prefer a lower flex for quicker wrist shots.
Do you offer professional skate sharpening and heat molding?
Yes, we offer custom heat molding for a perfect fit and precision sharpening services. If you purchase skates online, you can bring them to any of our retail locations for a complimentary initial fitting.
What is your return policy on protective equipment?
Unused protective gear in its original packaging can be returned within 30 days. Please note that for hygiene reasons, base layers and mouthguards cannot be returned once opened.
How long does shipping take for oversized items like goal nets?
Standard shipping for equipment takes 3-5 business days. Oversized items like goals or heavy training aids are shipped via freight and typically arrive within 7-10 business days.
Do you provide team discounts for bulk jersey or equipment orders?
Absolutely! We offer tiered pricing for youth leagues, high school teams, and beer league clubs. Contact our team sales department for a custom quote on jerseys and matching gear.
Does my hockey stick come with a warranty?
Most composite sticks come with a one-time 30-day manufacturer warranty against defects. Please keep your receipt and the serial number sticker to process a claim.